Privacy policy

 What type of information do we collect?
We receive, collect and store any information that you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, your login, your e-mail address, your password, information about your computer and your connection, and your purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to particular pages, page interaction information and methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

How do we collect information?
When you carry out a transaction on our website, we collect, as part of the process, the personal information you provide to us, such as your name, address and e-mail address. Your personal information will only be used for the specific purposes mentioned above.

Why do we collect this personal information?
We collect this non-personal and personal information for the following purposes:

  • To provide and operate the services;

  • To provide our users with ongoing customer and technical support;

  • To contact our visitors and users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  • To comply with all applicable laws and regulations.

How do we store, use, share and disclose the personal information of visitors to our site?
Our website is hosted on the Squarespace platform. Squarespace.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Squarespace.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Squarespace.com and used by our company adhere to the standards established by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our shop and its service providers.

How do we communicate with visitors to our site?
We may contact you to tell you about your account, to resolve problems with your account, to resolve a dispute, to collect fees or monies owed, to seek your views through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our user agreement, applicable national laws and any agreement we may have with you. For these purposes, we may contact you by e-mail, telephone, SMS or post.

How do we use cookies and other tracking tools?
Cookies are small pieces of data stored in the browser of the visitor to a site. They are generally used to keep track of the settings users have selected and the actions they have taken on a site.

Squarespace uses cookies for a number of important reasons, such as

  • To provide a pleasant experience for your visitors and customers.

  • To identify your registered members (users who have registered on your site).

  • To monitor and analyse the performance, operation and effectiveness of the Squarespace platform.

  • To ensure that our platform is secure and safe to use.

    — To refuse to be tracked by Google Analytics on all websites, visit this link: http://tools.google.com/dlpage/gaoptout 

How can you withdraw your consent?
If you no longer wish us to process your data, please contact us at info@soniasarina.com  

Updates to the privacy policy
We reserve the right to amend this privacy policy at any time, so please check back frequently. Amendments and clarifications will take effect immediately upon publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it. 

Questions and contact details
If you would like to access, correct, amend or delete any of your personal information, please contact us at info@soniasarina.com